TECHNOLOGY
The payments service has now been made available on the WhatsApp mobile app for all users in India.
WhatsApp payments service was launched in November 2020 in India. It was rolled out for more users in June 2021. Now, the payments service has been made available on the WhatsApp mobile app for all users in India.
Users will see the payment notification above the list of chats in the mobile app. Users will also see WhatsApp payments service when going in the list of options that open when one clicks on More (3 dots) in top right corner of the app.
Features of WhatsApp payments service
How to activate and use WhatsApp payments?
To activate WhatsApp payments service on your phone, go to the notification that is popping up on the mobile app. Alternatively you can reach payments via the More option (3 dots). Users will need to verify their details of active account with an Indian bank that supports UPI. The primary mobile number to link to the account should match the WhatsApp mobile number for registration.
Users can send or receive money once they have added their bank accounts to WhatsApp. Users will have to accept the Payments Terms and Privacy Policy. You will have to grant permission to verify via SMS. Only banks supported by WhatsApp UPI will be listed. Select your bank to add from the list of bank accounts given.
To receive money when account is not added to WhatsApp:
To send money, users will need to verify last 6 digits of debit card along with the expiration date:
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