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Bengaluru man's online post about Mumbai autos rejecting UPI triggers viral debate

A Bengaluru man's social media post questioning Mumbai auto-rickshaw drivers' outdated stance on UPI payments ignites a lively online discussion.

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Undeniably, with the advent of digital transactions, the reliance on physical currency has markedly diminished. From local street vendors to auto-rickshaw operators to upscale dining establishments, an overwhelming majority of people have embraced cashless payments through a variety of UPI apps. However, there are still some individuals who harbor reservations about online transactions due to the associated risks. Addressing this issue, a man from Bengaluru took to social media and asserted that Mumbai's auto-rickshaw drivers are outdated in their refusal to adopt this new payment method. Nonetheless, this remark sparked a significant online debate.

An online user named Sumukh Rao recently used the platform X, formerly known as Twitter, to express, "It's funny how Mumbai is the 'Financial Capital' of India but 99% of rickshaw and taxi valas don't accept UPI. Heck, several shops and popular establishments like Rustom Ice Cream and Kyani only deal in cash." He further observed that this situation contrasts starkly with Bengaluru, where drivers are equipped with multiple scanning codes. "Come to Bengaluru and every rickshaw has like 3 different QR codes," he concluded.

Since its posting, his message has garnered a viewership of 2.1 million and over 10,000 likes.

One commenter contributed, "Around 75% of rickshaws accept UPI. It's mainly the elderly who are resistant to change (including the aforementioned restaurants). I've been relying on electronic payments for a significant duration."

"Younger drivers readily embrace UPI, while their older counterparts struggle with technology, which accounts for their hesitance. Interestingly, even street vendors selling items like pani puri and pav bhaji in Mumbai have adopted UPI. Hopefully, the auto-rickshaw drivers will catch up soon. It might not be long before mobile phones become our sole payment companions," added another individual.

Echoing a dual sentiment, another user remarked, "It's disheartening when someone criticizes Mumbai, though I do find this situation frustrating as well. Mumbai indeed needs to modernize its UPI approach. It's regrettable."

"In my perspective, it's more about age than location. Older individuals tend to be more cautious about potential fraud," shared a different user.

A sixth participant commented, "To be frank, in Bangalore, we often struggle to find available rickshaws."

"The fares charged by auto-rickshaw drivers in Bangalore are such that they find it challenging to carry cash," contributed another online user.

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