Fed up of auto drivers? Use IVRS to complain

To tackle the growing numbers of complaints related to autorickshaw drivers in the city, the Bangalore traffic police on Thursday asked people to register their complaints through its interactive voice response system (IVRS).

To register complaints against autorickshaw drivers demanding more money than normal meter fare, people can dial 080-25588444 or 25588555 and register the complaint. Though these numbers have been there for a long time, the police noticed that the service is not being utilised by people.

Till July this year, the police received 7,263 calls through IVRS, but as people are not aware about the procedure maximum calls were either blank or were disconnected without giving proper information like place, date and time, police sources said.

To register complaints call 080-25588444/ 555

 After the welcome message, register your complaint by a voice message. The duration is 60 seconds.

 During the call, provide details like the auto’s registration number; the place (of the incident), date and time; and type of offence (whether refusal or demanding more fare).