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All you need to know about IRCTC's new ticket booking rules, read here

IRCTC has now decided that the second reservation chart will be prepared 30 minutes before the scheduled departure of trains.

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Due to the Covid-19 pandemic, IRCTC has introduced new rule for booking tickets to follow the protocol.

IRCTC has now decided that the second reservation chart will be prepared 30 minutes before the scheduled departure of trains.

Previously keeping in mind the coronavirus pandemic, the second chart was prepared two hours in advance in order to notify the passengers who had booked the berth in a train.

Before the outbreak of the Covid-19 pandemic, IRCTC used to release the first chart four hours before the departure of the train.

For booking of the remaining seats, travellers could approach passenger reservation system (PRS) counters even 30 minutes before the train’s departure.

They could also book the seats online before the preparation of the second reservation chart. The seats were allotted on a first-come-first-serve basis.

The decision of preparing the second reservation chart 30 minutes before the departure of the trains has been taken after zonal railways requested for the same. This has been done for the convenience of passengers.

Indian Railways in a statement said that the second reservation charts were prepared 30 minutes to 5 minutes before the departure of the train. As per the provisions of refund, it was permitted to cancel booked tickets during this period. This provided relief to the passengers travelling through trains because they could cancel tickets and get refund even if the plan changes at the last minute.

The necessary changes were issued to the Centre for Railway Information System (CRIS) in order to restore the new provisions in the software, effective from October 10, said the Railway Ministry.

IRCTC e-booking rules have remained the same. As per a railway official, passengers are supposed to arrive at the railway station an hour or two before the departure of the train.

The passenger train services remained suspended in the wake of the coronavirus pandemic. However, in a bid to restore services, the national transporter has been running special trains.

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