While Apple has just unveiled a new line-up of iPhone handsets (XR, XS, XS Max), analysis from Canalys reveals that the American tech giant is currently the world's third smartphone seller, behind Samsung and Huawei.
While Apple has just unveiled a new line-up of iPhone handsets (XR, XS, XS Max), analysis from Canalys reveals that the American tech giant is currently the world's third smartphone seller, behind Samsung and Huawei.
In the second quarter of 2018, Apple shipped 41 million iPhones worldwide, of which 36% in the USA and 16% in China.
Canalys puts iPhone X shipments at some 50 million units since the device's launch in November 2017 and June 2018. The more affordable 64 GB version proved slightly more popular during this time, accounting for 56% of total shipments of the brand's top-end smartphone. As for the iPhone 8 (and its 8 Plus version), shipments reportedly stood at 75 million units between September 2017 and June 2018.
Canalys reports a total 340 million smartphones shipments worldwide during Q2 2018, of which 73 million were Samsung handsets and 54 million were made by Huawei.
Recently, Apple sent out a new support document to retail stores, as well as Authorized Service Providers, which outlines an update repair process for iPhone X users experiencing issues with FaceID.
The famous Face-ID, the 3D-sensing face recognition system, is not quite as perfect as it first appeared to be, as it seems that enough iPhone X customers have had issues to put Apple into motion.
The support document was obtained and the instructions published by MacRumors, which says it instructs employees to begin by running a diagnostics tests to clarify if the customer's issue with the Face ID could be resolved with a rear camera repair. And should that not be the solution, the customer will receive a whole unit replacement, basically a new phone. The rear camera? Yes, it seems that the dual-lens camera at the back is somehow linked to the Face ID functionality.
According to 9to5Mac, the brand says this is “in order to provide the best customer experience.”
With inputs from AFP Relax News
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