Reliance Jio, which has generated plenty of hype this year due to their mind-boggling data plans, is now being touted to offer the slowest ever 4G speed among other telecom operators such as Airtel, Idea Cellular and Vodafone in India.
Reliance Jio, which has generated plenty of hype this year due to their mind-boggling data plans, is now being touted to offer the slowest ever 4G speed among other telecom operators such as Airtel, Idea Cellular and Vodafone in India.
According to a report shared by Ookla, the average speed has been declining for users. Reportedly, data speed for 4G smartphone users had decreased from 11.31Mbps to 8.77Mbps in September. This number is obviously at odds with the average speed of 135Mbps, which Jio claimed to offer.
To make matters worse, TRAI recently released an analytic report that clocked the 4G speed of Airtel at 11.4 Mbps, Reliance Communications' at 7.9Mbps, Idea Cellular at 7.6Mbps, Vodafone's at 7.3Mbps, and Reliance Jio trailing at 6.2Mbps.
Here is the official statement issued by a Reliance Jio spokesperson:
“With reference to statistics published TRAI’s analytics website, we have performed an internal analysis of the same. Based on this analysis, we believe that the comparison of Jio speeds with other operators has an inherent bias against Jio data usage. The nature of this skew is explained below.
As you may be aware, under the Jio Welcome Offer, there is a daily fair usage policy (FUP) limit of 4GB data consumption per user. This limit has been setup with the express intention of preventing heavy data users from degrading the experience of other users.
Before this FUP limit is reached, Jio customers enjoy unmatched 4G LTE speeds on the Jio network. However, after the FUP usage limit is reached, speeds are reduced to 256kbps. Full 4G LTE speeds are once again restored once the next 24-hour period begins.
Historically, we have observed that a disproportionate number of speed tests are performed once the FUP comes into effect. This is so since most users don’t consider performing the test until they observe a deterioration of speed. Such users also tend to perform multiple tests until full speeds are restored.
Given that data usage under Jio Welcome Offer is completely free, a higher proportion of Jio users run up against the FUP limit. In comparison, not all non-Jio users have FUP based plans (rather their usage is completely stopped, and they are entirely prevented from performing the speed test), and even those who have FUP based plans face this situation only once a month. Further, such customers tend to recharge quickly and restore full speeds.
This difference in the offer structures, and associated customer behaviors, result in a large proportion of the speed tests being conducted on Jio network when the speeds are reduced via FUP to 256kbps. This has the effect of dragging the average far below the speeds experienced by Jio customers who are enjoying full 4G LTE speeds.
Having said that, we continuously measure the speeds experienced by Jio customers – adjusting for factors such as FUP, and are proactively working to improve service levels for all our customers.”
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