The system integrator and distribution firm, whose technology is being implemented in police control rooms (PCRs) across the country to reduce tracking and action time
NEW DELHI: HCL Infosystems has its eyes firmly set on the police. For business, that is.
The system integrator and distribution firm, whose technology is being implemented in police control rooms (PCRs) across the country to reduce tracking and action time, sees a huge growth potential in the information security space.
George Paul, executive vice-president, HCL Infosystems told DNA Money, “With increased sensitivity in public safety by the government because of the current threat scenario that we have in the country, there is an increasing need to use technology. We expect this business to grow rapidly next year onwards.”
He, however, did not give a growth outlook for the segment or the revenue split.
HCL Infosystems first installed its new system in Tamil Nadu around two years back. Since then, it has to its credit installations in around 20 cities, including the metros Chennai, Bangalore and Hyderabad. It recently bagged a contract with the Delhi Police to provide this service. “The project is more than couple of years, I cannot share the exact time period but it could go up to 7 years,” Paul said, without divulging the contract revenues and other details.
About 40 of its engineers would be working on the Delhi Police project from its centres in Noida and Chennai.
The PCR segment is a part of its system integration business, which is about two years old and provides homeland and physical security, etc. It involves setting up a contact centre that can track all PCR vans fitted with global positioning device (GPS) devices and coordinate their movement to help the public. Technology implementation is an “emerging vertical” for the firm.
“The efficiency is extended substantially. Earlier, when a call came to the Dial 100 number, officials had to trace the caller address, and then figure out which PCR van was closest to the point of the incident. Now, with the technology and GPS, officials already know where the vans are and they can direct those vans to the incident site, leading to shorter turnaround time,” Paul explained.
The technology also helps integrate the police with ambulance and fire stations, further narrowing the gap between tracking and action, he added. The company would be partnering hardware manufactures for communication and GPS services, as part of the complete suite.
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