Nasscom has sought a police probe to get to the bottom of information theft from Indian call centres after a UK-based TV channel refused to share the details of data pilferage.
NEW DELHI: IT industry body Nasscom has sought a police probe to get to the bottom of information theft from Indian call centres after a UK-based TV channel, which made these allegations, refused to share the details of data pilferage.
"We have taken up this investigation (sting operation by the TV channel) with the police authorities in Kolkata and filed a complaint on behalf of the Indian IT industry," Nasscom President Kiran Karnik said in a statement.
The industry body had sought Channel 4's cooperation, prior to the airing of the programme on October 5 for a prompt action against the criminals but it had refused to provide the information.
"We have no further update from them on their intent to share the details of persons shown in the programme who have 'sold' the data to Channel 4. We will pursue it further to ensure that criminals, if any, are rightly taken to the authorities concerned," he said.
"There was no suggestion of customers suffering financial loss in dispatches report, but that does not diminish the priority we give to the security issues," Karnik said.
The Criminal Investigation Department of the West Bengal Police has registered a FIR based on the complaint. Karnik said the investigation was already well underway and the police have said that the main accused Sushant Chandak has been missing along with his family.
The authorities are in the process of locating Chandak and gathering evidence relating to the allegations, he added.
The UK government has said that it will investigate the security of personal data at India call centres after a television programme said financial records for hundreds of thousands of Britons were available for purchase.
"It appears that some mobile phone companies' call centres in India are being targeted by criminals intent on unlawfully obtaining UK citizens' financial records and this will be the focus of our investigation," David Smith, deputy information commissioner, said in a statement on Friday.
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