Safety-quotient of South Mumbai ATMs

Friday, 17 January 2014 - 12:00pm IST | Place: Mumbai | Agency: DNA
As part of dna's initiative to find out the safety-quotient of the city, we surveyed eight ATMs . Here is what we found out.

With the rise in violent crimes in the city, we, at dna, decided to check out just how safe are our ATMs. Our journalist visited 8 ATMs spread thoughout South Mumbai; the revelation, though unsettling, was hardly surprising. Even though banks have been requested to enhance the safety standards of their ATMs, especially after the incident of a woman being attacked in Bangalore, they are still rather lax.

Union Bank, Nariman Point

ATM 1
Union Bank ATM at Nariman Point near Churchgate
No guard present in the ATM
One CCTV camera
The door security system (card identifying) does not work
Two ATM machines in the booth
Date: January 13
Time: 2:15 pm

Citibank, Churchgate

ATM 2
Citibank ATM near Eros Theatre, Churchgate
Only ATM where the guard asked us to remove our helmets and then proceed inside
CCTV camera present in the booth
The security guard seemed to be fit
He is a trained guard
One ATM in the booth
Date: January 13
Time: 2:30 pm

IndusInd Bank, Dadar

ATM 3
IndusInd Bank ATM, Sena Bhavan, Dadar
Security guard was present but did not ask us to remove our helmets
There was a CCTV camera inside the booth
The security guard was old and looked unfit
One ATM machine
Date: January 13.
Time: 4:30 pm

Kotak Mahindra Bank, Dhobi Talao

ATM 4
Kotak Mahindra Bank ATM, Dhobi Talao
Security guard present inside the booth, but did not say anything about removing the helmet
He was a trained security guard
CCTV camera inside the kiosk
The guard seemed fit
One ATM machine in the booth
Date: January 13
Time: 4:30 pm

Central Bank of India, Gowaliya Tank

ATM 5
Central Bank of India ATM, Grant Road, Gowaliya Tank
Security guard not present
No CCTV camera
One ATM machine

Bank of India, Kemps corner

ATM 6
Bank of India ATM, Kemps corner
Security guard present but did not asked us to remove our helmets
He looked unfit
He is a trained guard
Two machines in the booth
Date: January 13
Time: 3:30 pm

Axis Bank, Shivaji Park

ATM 7
Axis Bank ATM, Shivaji Park
No security guard present
Security cameras were installed
One machine present in the booth
Date: January 13
Time: 4:30 pm

United Bank of India, Peddar Road

ATM 8
United Bank of India ATM, Peddar Road
No security guard present in the booth
Security camera installed in the booth
One ATM machine
Date: January 13
Time: 3:45pm

Pics: Hemant Padalkar


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