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Good news for travelers! After DGCA raises eyebrows, Airlines drop Rs 3000 cancellation charges

Earlier, the Narendra Modi government has asked airline to rollback the cancellation fee of Rs 3,000

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Domestic air travelers have a reason to cheer as Airlines will now not charge you a heavy fee of Rs 3,000 for cancelling domestic tickets. The decision came after the Directorate General of Civil Aviation (DGCA) asked the carriers to provide data on cancellation charges. 

According to the rules, the cancellation charges should not exceed the base fare and fuel surcharge. 

According to a report in the Times of India, cancellation of domestic air tickets will no longer be a flat Rs 3,000. Indian airlines said that their cancellation charges will be Rs 3,000 or base fare plus fuel surcharge per passenger, whichever is lower. 

Earlier, the Narendra Modi government has asked airline to rollback the cancellation fee of Rs 3,000. 
It said it will soon speak to airlines on the issue and ask them to charge the reasonable amount.

"We believe cancellation charges are on the high side and onerous for passengers. The Rs 3,000 fee is in many cases more than the price of the ticket itself. Our UDAN (subsidised regional flying) scheme has capped fares at Rs 2,500 per hour of flying. These cancellation charges need to be brought back into balance," aviation minister Jayant Sinha said.

The aviation minister has ordered a review of the massive amount charged by airlines. The move came after the latest hike in cancellation charges effected by some airlines on domestic travel. 

Meanwhile, in the wake of a huge row over manhandling of a passenger by IndiGo Airlines last month, a Parliamentary committee examined the issue of "behaviour of airline personnel towards passengers". The Department Related Parliamentary Standing Committee of Transport, Tourism and Culture headed by Trinamool Congress MP Derek O' Brien has called the Secretary of Ministry of Civil Aviation, along with representatives of Airports Authority of India, Directorate General of Civil Aviation and Bureau of Civil Aviation Security, on Monday.

The panel had also asked public carrier Air India and private airlines, including Indigo, to appear before it and explain their views on the matter. Representatives from Jet Airways, Spicejet, Go Air, Vistara and Air Asia will also appear. The panel has sought their views on passenger amenities and behaviour of airline personnel towards passengers.

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