The British Broadcasting Corporation said on Friday that some of its finance-based work would be carried out in India.
LONDON: The British Broadcasting Corporation said on Friday that some of its finance-based work would be carried out in India.
The announcement came after the technology company Xansa was handed a major outsourcing contract.
The contract, worth around £85 million over 10 years, will save the BBC more than £200 million.
Xansa, that fought competition from three companies, will provide services from the United Kingdom and India.
BBC said, "This will be a major contribution to the BBC's target of releasing £355 million of savings to invest in programmes and services.
"The BBC is conducting a simplification of its business processes as part of its Future Finance programme, which is delivering further savings of £17 million.
"Xansa will provide their services from a blend of locations in the UK and India. All voice contact (customer support) with Xansa will remain in the UK; other services, including transaction processing, will be carried out at Xansa's location in Chennai, India.
"In this way, the BBC is taking advantage of the significant savings of globalisation while maintaining the benefits of more local customer support."
It added: "Xansa was selected from a shortlist of four companies (Capita, EDS, Infosys BPO and Xansa) after a rigorous evaluation process against a number of criteria which included value for money, cultural alignment with the BBC, service delivery capability; the ability to drive improvements to the BBC's business and financial processes, and transition and exit planning."
Gerry Morrissey, deputy general secretary of Bectu, that represents BBC staff, said the union will seek talks with the BBC after the announcement.
A Xansa spokesman said 250 people would work on the new BBC contract.
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