Zomato extends food delivery services to Surat, Visakhapatnam, Bhopal and Bhubaneswar

To take on competition, Zomato earlier this week has expanded its online ordering and food delivery services to Surat, Vizag, Bhopal and Bhubaneswar. With the launch of services in these four cities Zomato’s online ordering services are now spread out across 21 cities in India, including - Delhi NCR, Mumbai, Bangalore, Hyderabad, Chennai, Kolkata, Pune, Kochi, Jaipur, Ahmedabad, Chandigarh, Indore, Coimbatore, Vadodara, Nagpur, Lucknow, and Ludhiana. 

Zomato has partnered with around 500 restaurants across these four newly included cities. With live order tracking, an average delivery time of 35 mins, personalised customer service, multiple payment options, and the largest spread of restaurants to order from - Zomato aims to offer its consumers the convenience of hassle-free delivery through their own delivery fleet in Surat, Vizag, Bhopal, and Bhubaneswar. 

Commenting on the launch, Mohit Gupta, CEO - Food Delivery, Zomato said, “Growth in tier 2 and tier 3 cities has been really encouraging for us and we want to continue to penetrate the country and reach out to more and more people, and make their interactions with restaurant much more seamless as compared to what they are right now. We recently launched in 4 new cities and the response has been exceptional. As an example we are already clocked over 1000 orders a day in Vizag in under 10 days since the launch."

The online ordering process on the app is extremely simple. Apart from the user ratings and reviews, the app also has features like ‘The Finest’ and ‘New Arrivals’ which smoothens the decision-making process for consumers. Customers ordering food online can pay via multiple payment options such as Cash on delivery, Cards (debit and credit), Netbanking, Wallets - Paytm, Freecharge, Mobikwik, as well as later pay options like Simpl and Lazypay.