The district consumer forum recently held a Navi Mumbai-based architecture college guilty of providing faulty services to a student, thus ordering the college to pay her a total compensation of Rs57,640.
The case dates back to July 16, 2008, when Ghatkopar resident Shirish Desai had approached Padmashree DY Patil College of Architecture in Nerul to get his daughter, Tanvi Desai, admitted into the architecture course. The college authorities informed Desai that he would have to pay an entrance fee of Rs42,640, which Desai accordingly paid on July 28, 2008.
According to the complainant, a few days later on September 17, he found out that his daughter had cleared the entrance exam held by JJ College of Architecture. Hence, Desai approached DY Patil College and asked for a refund of the entrance fee. “The college authorities had verbally assured me that they would refund the entrance fee,” claimed Desai in his complaint.
The college accordingly issued two cheques of Rs7,000 each. However, the complainant claimed that both cheques were issued on a wrong name, because of which the amount could not be encashed.
When the complainant raised the issue with the college authorities, they failed to respond.
Desai then approached the consumer forum. In its reply, the college authorities claimed that if a candidate wishes to withdraw themselves from the college, then it should be done within 20 days of admission.
However, the forum held that by the time the complainant had opted for refund, the college had not started with its lectures. Thus, it was the duty of the college to refund the amount.
The forum has asked the college to pay the entire entrance fee amount (Rs42,640) to Desai. The forum has also asked the college to pay Rs10,000 toward the mental agony faced by the student and Rs5,000 toward the complainant’s legal expenses.
The district consumer forum has asked Padmashree DY Patil College of Architecture in Nerul to pay the entire entrance fee amount of Rs42,640 to the complainant, Shirish Desai. The forum has also asked the college to pay Rs10,000 toward the mental agony faced by Desai’s daughter and Rs5,000 toward the complainant’s legal expenses.