Severe crisis at Delhi's IGI Airport as thousands of bags misplaced due to system failure

Baggage handling system at the Indira Gandhi International Airport on Thursday detected failure leading to misplacement of baggage and delay in their delivery in time, to passengers.

"With the onset of holiday weekend, Delhi Airport today experienced an increase level of dangerous goods, particularly power banks and lighters, in customer checked-in luggage," an airport official said.

The airport official said that the last minute removal of the prohibited items caused "laxity and delay in the system".

"Last moment removal of such prohibited items caused laxity and delay in the system. This impacted the baggage handling processing due to the manual reconciliation of the suspect baggage with the passenger and removal of the prohibited item. Last minute removal of such prohibited items caused laxity and delay in the system," the official further said.

Vistara airlines also issued a statement about the inconvenience caused to its customers due to the system failure at the Delhi airport. 

"We apologise for the inconvenience. We would like to inform you that Delhi airport has been facing challenges with the baggage handling system post check-in and all airlines and hundreds of bags are impacted, not being loaded onto flights." 

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— Vistara (@airvistara) March 29, 2018