‘Prisma is over capacity’ error will be fixed soon, says company

If you have been using the new Prima app, you could be getting the “Prisma is over capacity” message, followed by a notification of apology from the company. To find out when the problem will be fixed, Phandroid reached out to the company and this is what they said:

Phandroid: Many users are complaining about the slow processing time and timeout errors. When does Prisma hope to resolve these issues?
Prisma: In a couple of days.

Phandroid: We’re received a lot of comments from users wondering why the processing cannot be done on their phones. Can you elaborate a little on how the images are processed and why you opted for server-side processing rather than on-device processing?
Prisma: You need lots of GPU power; smartphones aren’t capable of that yet.

Phandroid: Are there any plans to add basic photo editing features into Prisma?
Prisma: Neither yes nor no.

Phandroid: Are there plans to allow full images (not 1:1 crop) in Prisma?
Prisma: Yes, in the future.

Reportedly, the problem occurred as the app was officially launched on Android a few days ago and as expected, it was a massive hit! However, due to the lack of a stable infrastructure, the app’s servers could not cope with the demand.