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TCS goes 5-pronged in rejig

TCS, India’s largest software exporter, on Tuesday said it is restructuring the organisation that would see the company being divided into five industry solutions units.

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Earlier config altered to ‘industry solutions units’

MUMBAI: Tata Consultancy Services (TCS), India’s largest software exporter, on Tuesday said it is restructuring the organisation that would see the company being divided into five industry solutions units (ISUs).

Earlier, the company was split under groups like geography, industry verticals, services and delivery. The new structure would be effective on April 1.

N Chandrasekaran, chief operating officer, TCS, said: “It (the earlier structure) was great five years back when we were only 15,000-20,000-people strong. Today, with over 1,00,000 people across multiple geographies, there is a need for a new structure.”

Under the new structure, the five ISUs — industry solutions group (ISG), major markets group (MMG), new growth market group (NMG), strategic initiative group (SIG) and organisation infrastructure group (OIG) - would be headed by a director, reporting directly to the COO.

S Ramadorai, chief executive officer and managing director, said: “This will create a framework that is scalable for growth across markets and provide focus on strategic initiatives like asset leveraged solutions, platform-based BPO as well other new initiatives.”

Each ISU will have multiple groups under it, which can reach a size of 5,000 employees each. Each group head will be a responsible for revenue, profit, utilisation, etc for his group.

ISG will provide services to a group of customers belonging to a single industry like banking and financial services (headed by Sunil Chopra), insurance (Vijay Deepti), telecommunications & media (Ravi Viswanathan) and government (Tanmoy Chakrabarty). Creating a dedicated sales and marketing teams for key matured geographies like the US (headed by Surya Kant), UK (A S Lakshimarayanan) and Europe (Girish Ramachandran), MMG would tap for new businesses and then hand them over to ISG. Identifying the unique business requirements of its customers in these geographies, TCS has created NMG which would have geographies like emerging markets (headed by Gabriel Rozman), Asia Pacific (Girija Pande) and India (S. Venkatramani). SIG will have independent business units in financial products (headed by NG Subramaniam), small and medium business (V Ramaswamy) and platform BPO (Raj Agarwal).

OIG, further split into four units, will focus on creating and enhancing process and technological repository.

g_rabin@dnaindia.net

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