Flooded with complaints of unhygienic and unhealthy food being served to passengers, the Indian Railways is likely to introduce ‘reputed brands’.
The menu will be expanded and will include salt and sugar-free dishes
NEW DELHI: Flooded with complaints of unhygienic and unhealthy food being served to passengers, the Indian Railways is likely to introduce ‘reputed brands’ in the existing menus to ensure better quality.
According to a new plan formed up by the railways, its drinking water ‘Rail Neer’ will be replaced by branded mineral water for AC first class passengers in Rajdhani and Shatabdi, and there would also be a provision for sugar and salt-free diet for passengers in the premier trains.
“We have short-listed a few reputed brands for mineral water and a final selection will be made soon,” a senior railway ministry official said.
Since ‘Rail Neer’ does not manufacture small bottles, the railways may procure it from outside. “The current practice of providing water in pouches in Mail and Express trains is also going to be stopped as we are planning to provide 300 ml water bottles to passengers,” the official said.
While the branded curd from Amul or Mother Diary might replace the locally-manufactured curd, cakes and pastries may also be served in select trains.
“There were many complaints against the quality of the curd supplied in trains. So it has been decided to replace it by a popular brand. Some popular brands like Amul or Mother Diary are to be selected shortly,” he said.
Delicacies like cakes and pastries would make their way into the menu, along with a variety of Indian sweets like ‘laddoo’ and ‘burfi’ which would also be available, he said. “At present, only ice cream is available as dessert.
But it has been found that not many passengers are keen to have it,” the official said.
Apart from upgrading the quality of the eatables, focus is also on increasing the options for passengers, with a special consideration of their preferences.
As a result, the railways is also looking to provide salt and sugar free diet to passengers. “Besides those who are diabetic, there are many who prefer to have less salt and boiled food. We want to cater to that category of passengers too,” he said.
The responsibility of catering lies with the Indian Railway Catering and Tourism (IRCTC) in trains. The IRCTC, which has an annual turnover of Rs500 crore, has initiated massive infrastructure development drive at its kitchens to cater to the demand.
While it has revamped the base kitchens at Delhi, Mumbai, Kolkata and Chennai, it has also undertaken steps to upgrade its 20 mini-base kitchens across the country.
It has invested Rs30 crore this year for buying modern equipment for its kitchens, besides going for a massive manpower training to meet the challenge.
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