Mumbaikars were made to suffer as ward offices and the civic headquarters in the city were in a festive mood since last week even though Diwali holidays started only from Tuesday.
“Civic officials have been gearing up for Diwali since last Wednesday at the H-west ward office in Bandra (W). They have been slacking since then because of functions,” said a civic activist, who was made to run around for details of work done by the BMC in the area.
“The additional municipal commissioner did not chair the public grievance meeting in the civic headquarters on Monday even though we confirmed the time and date with him after repeated communication,” said Aftab Siddique from Bandra.
Hina Shroff from Vile Parle spent her entire day at the estate department office to collect a few RTI documents. “It was a waste of time and energy. Officers just passed the buck because they wanted to make merry,” she said.
A ward officer from the western suburbs agreed that civic officials celebrate festivals during duty hours. “The staff also want a change from their routine. We organise small functions but ensure that citizens do not get affected. Daily services of providing basic amenities are not hit,” said the senior official.