On an average, BMC's disaster cell receives around 150 to 200 calls everyday. However, during emergency like torrential rainfall or any eventualities, the Cell sees sporadic rise in the number of calls.
The Disaster Management Cell of Brihanmumbai Municipal Corporation (BMC) will soon add 10 more hot-line numbers to become more accessible during emergency. At present, the cell has been using 10 lines which is not sufficient during emergency like the heavy rainfall on August 29, when the cell received a record number of calls.
On an average, BMC's disaster cell receives around 150 to 200 calls everyday. However, during emergency like torrential rainfall or any eventualities, the Cell sees sporadic rise in the number of calls.
According to an official from the disaster cell, on August 29, when the city had received around 315 mm rainfall, the department received more than 10,000 calls from across the city. "We are aware that there is sharp rise in number of calls during such emergency and are planning to increase the number of lines to become more accessible," said a senior official from the Cell.
The civic chief Ajoy Mehta had applauded the Disaster Management Cell for its prompt service during August 29 rainfall when the whole city had almost come to standstill while the disaster cell continued to operate without any pause. Rashmi Lokhande, deputy director of the Cell was also chosen for officer of the month for her incessant works during August 29 rainfall.
According to one of the officials of the cell, every emergency they take as a challenge, and ensures that every citizens of the city get civic assistance on time. "Every call is important for us as the timely attending calls, and fetching services can save lives," said the official. He added that during emergency like August 29 rainfall, someone who was distress could not reached to us due to line might be busy.
Need of the hour
At present, the cell has been using 10 lines which is not sufficient during emergencies like flood.
Civic chief Ajoy Mehta applauded the Disaster Management Cell for its service on August 29.
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