Servosys Revealed: Why BFSI Players Fail in-the-middle during their Digital Transformation?

In a world increasingly defined by technology and rapid change, the concept of digital transformation has become a buzzword in the business landscape. But what if true progress lies not just in embracing the latest technologies, but in seamlessly integrating them with people and processes? That's the visionary message put forth by Servosys Solutions, a leader in the field of BFSI Digital Transformation.

The central question raised was how to ensure that the gains from digital transformation extend beyond the present into the years to come. The answer, it seems, lies in achieving synergy among people, technologies, and processes. Just as a well-orchestrated music group harmoniously combines various instruments, true progress emerges when all elements work together seamlessly.

Servosys Solutions introduced their Intelligent Business-Rules engine (iBRE), as the answer to this challenge. iBRE is a tool designed to unite innovation and integration, providing businesses with the agility to adapt to changing demands swiftly. With iBRE, companies can implement and execute changes in minutes, creating a delightful customer experience and saving costs simultaneously. The emphasis here is not on quick fixes but on helping businesses adapt effortlessly to change.

The exciting success story of Servosys Solutions highlights a 11.73% decrease in recurring revenue from existing customers from Change-Requests (CRs), which, paradoxically, signified their methodology's effectiveness. Customers empowered by iBRE and Low Code solutions found themselves capable of designing, modifying, and enhancing their processes independently, resulting in a faster time-to-market. Furthermore, Servosys Solutions' revenue from new customers through referrals and repeat business from existing customers surged by 33.20%, exemplifying the concept of "True Partnership Growth."

Amid this technological evolution, the approach urged caution against getting trapped in a race to acquire numerous specialized tools for various processes. Instead, it proposed a flexible canvas, a platform that promotes agility, sustainable growth, and eradicates integration concerns. Such an approach ensures readiness for the future, enabling businesses to serve modern and traditional customers across various channels seamlessly.

The vision of a future-ready solution places immense importance on customers, particularly the modern, fast-paced preferences of millennials and Gen Z, while also nurturing trust with traditional customers. Additionally, the company recognizes the significance of its teams, partners, vendors, and merchants. Their holistic solution aims to unite all stakeholders, providing a Total Experience (TX) that ensures a smooth, consistent interaction across all channels and devices.

Ultimately, this vision extends beyond increasing revenue and market share. It aims to create a better customer experience that fuels innovation and success. In closing, the approach urged leaders to not just embrace change but to lead it, for a brighter and more sustainable future.

As we move forward in the ever-evolving landscape of digital transformation, this message reminds us that true progress lies in aligning technology, people, and processes, with an unwavering commitment to a future that is not just promising but genuinely sustainable.

To know more about BFSI Future-Ready Digital Transformation, you can contact Servosys Solutions.

(Above mentioned article is consumer connect initiative. This article is a paid publication and does not have journalistic/editorial involvement of DMCL, and DMCL claims no responsibility whatsoever)