McDonald's may outsource some jobs to India in cost-cutting move

McDonald’s might outsource services to India to achieve its goal of US $500 million in savings by the end of 2017


DNA Web Team

Updated: Mar 21, 2018, 06:53 AM IST

Edited by


Fast food giant McDonald's may be planning to outsource jobs to India as part of a US $500 million cost reduction plan it announced last November, a media report said.

A report in the New York Post said McDonald's is shedding jobs as part of a US $500 million cost reduction spearheaded by Chief Executive Steve Easterbrook. "McDonald's is also moving some functions to India in what could be a larger controversial push toward outsourcing," it quoted sources familiar with the company’s plans as saying.

A regional office in Columbus, Ohio is among the first casualties of the cost-cutting.

McDonald's described the facility's closing as part of ‘plans to permanently restructure its operations and eliminate a number of roles’, in a May 13 letter it sent to city officials. The layoffs will begin in July and end by December, it said.

The 70 workers at that facility provide support services to restaurants, including accounting functions, which may be moved to an Indian firm, say the sources.

"As part of our announced efforts to deliver US $500 million in savings by the end of 2017, we are restructuring many aspects of our business, including an accounting function," company spokeswoman Terri Hickey said.

The report said as McDonald’s growth has stalled, it has been shutting down regional offices across the country, of which there are now about 25, down from 40. "There has been talk about McDonald’s moving (some operations) to India for years," said Richard Adams, of franchise advice firm Franchise Equity Group.

McDonald’s laid off more than 400 employees in 2015.

Find your daily dose of news & explainers in your WhatsApp. Stay updated, Stay informed-  Follow DNA on WhatsApp.

Live tv