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DNA Explainer: Why 57% Indian companies suffered downtime in 2020 and what it means

A survey on Indian companies found that during 2020, nearly 57% of Indian organizations suffered an unexpected downtime in 2020 due to data loss.

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If you thought that investing in more solutions necessarily lead to better cyber protection, think again as Kevin Reed, Chief Information Security Officer, Acronis thinks otherwise. According to him, the lack of awareness among Information Technology (IT) professionals results in cyber-security woes. Kevin Reed shared his opinion while speaking with Indianexpress.com.

Acronis, a Singapore-based cybersecurity firm conducted a survey on Indian companies, where it found that during 2020, nearly 57% of Indian organizations suffered an unexpected downtime in 2020 due to data loss.

The survey also shows that all companies had full cyber protection, despite that these companies had to face cyber-security woes. The data reveals that 70% of these companies were running as many as 10 solutions simultaneously, whereas 30% run more than 10 solutions.

Reed says data protection that is done on multiple levels is going to be the most successful strategy for companies to protect themselves from ransomware. Acronis surveyed 4,400 IT users and professionals from 22 countries for this report.

What Does Downtime Mean?

Downtime means that a system or service is not working at a given time. The term is usually used in discussions about the provision of information technology systems or services. Downtime is also known as idle time.

Downtime can lead to a huge loss of revenue and reputation for organizations. It can also lead to heavy penalties under data protection laws. Unplanned downtime has a negative effect on productivity and business processes. 

According to a survey conducted in 2017 by Imperva, on average a ransomware attack could cost businesses anywhere from USD 5,000 to USD 20,000 per day.

Acronis survey details

A survey by Acronis had shown that while 31% of companies around the world are attacked at least once a day.

However, India had the unique distinction of seeing twice as many attacks per day as any other country.

In India for instance, 35% of IT users and 11% of IT professionals would not know if their data had been modified without their knowledge or tampered with.

Globally the figures stood at 63% and 16% respectively, so India fared slightly better on this front.

Around 35% of professionals admitted to not updating their devices until at least a week after being notified of a patch, or even longer.

According to the survey, while 98% of IT users in India reported performing backups, with 40% claiming to back up daily, 90% have irretrievably lost data at least once.

This suggests that they don't know how to back up or recover properly.

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