In a tweet, SBI said that account holders can send the documents using their registered email address to the branch’s mail address.
The State Bank of India (SBI) has announced that SBI account holders do not need to visit branches to update their Know Your Customer (KYC) documents amid the COVID-19 pandemic. Customers can submit address proof and identity to their bank branch via email or courier.
In a tweet, SBI said that account holders can send the documents using their registered email address to the branch’s mail address.
“You may scan and email your KYC documents on the branch email address only if KYC updation is due in your account and the branch has notified you for the same. Please note to send the email from the email ID you have registered with your bank account," State Bank of India said in a tweet.
“Keeping in view the current COVID-19 related restrictions in various parts of the country, regulated entities are advised that in respect of the customer accounts where periodic updation of KYC is due and pending as on date, no restrictions on operations of such account shall be imposed till December 31, 2021, for this reason alone, unless warranted under instructions of any regulator/ enforcement agency/court of law, etc," the Reserve Bank of India (RBI) had said earlier this week.
Customers need to submit any of the following documents to update KYC details online:
1) Passport,
2) Voter’s Identity Card,
3) Driving Licence,
4) Aadhaar Letter/Card,
5) NREGA Card,
6) PAN Card.
Non-resident Indians (NRIs) can submit passport or residence visa copies to complete KYC norms.
The residence visa copies should be attested by foreign offices, notary, the Indian Embassy, officers of correspondent banks whose signatures are verifiable through an authorized branch of the SBI.
For account holders below the age of 10 years, the ID proof of the person who will operate the account is required to be submitted to the bank. Minors operating the bank account themselves can produce any of the KYC documents for the identification or address verification.
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 "Big update for SBI customers: Now update your KYC details without visiting State Bank of India branch - Here's how")
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