A 54-year-old Thane resident has gone missing from Fortis hospital in Mulund after completing her dialysis, said her family members, who have now lodged a police complaint.

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According to her niece Preeti Lalwani, Bharti Tilwani has been suffering from a kidney problem for a while. "She used to go alone for dialysis. On August 10, as per the hospital records, she completed the procedure at 5.30pm. We saw the CCTV footage, which shows her climbing down and walking towards the reception area. We are clueless about where she went after that. There is no CCTV record either," said Lalwani.

The family said Tilwani was not suffering from depression. "She did not have any depression problem. But she had not taken her phone when she went to the hospital and, hence, we are not able to get in touch with her," said Lalwani.Please helpReaders having information on Bharti Tilwani, who was wearing a bottle-green kurta, black salwar and black chunni when she went missing, can call Mukesh Lalwani (her nephew) on 9920200091.