Mumbai: Lodge civic plaints with your new mobile app

Mobile app VIA70, developed by a social activist and former Aam Admi Party member Mayank Gandhi, will give the residents of Vile Parle, Andheri and Irla a common platform to discuss various civic crises. The platform will be used to directly send complaints to their local representatives. Though Gandhi is the brainchild of the app, BJP corporator Sunita Mehta stood by him during the initial days. “Of the 126 complaints received through the app, 166 have been already addressed, As per residents’ demand, we preferred to construct a toilet instead of a road,” said Mehta.

In just two months, the app shot to popularity. Over 900 residents have already started to use the app.  Mehta said we have set a target to increase the number of members to 3,000. “We want more and more people to put in their complaints,” said Mehta.

“We received a good response from the citizens. Now, we have decided to replicate the same idea in four to five other wards, including some on the western suburbs,” Gandhi said.

The app provides all updates about the development works being in the ward. “The app has every information about the ongoing works in ward 70,” said Gandhi. Vipul Shah, a resident of Irla, said the app has connected the common people to day-to-day development works. 

Vigilant Locals

• The app works as a platform where citizens can share their views for a civic work in their areas 
• Out of the 126 complaints lodged through the app, 166 have been addressed