MUMBAI
The civic body is going to spend Rs 3.55 crore in the next five years on postal services.
The Hydraulic department of the Brihanmumbai Municipal Corporation is still relying on the Indian mail service rather than newer technologies like e-mails. The civic body is going to spend Rs 3.55 crore in the next five years on postal services. The proposal which was sanctioned in the standing committee will be table before the general body in December.
There are around 4.12 lakh water connections across the city and the hydraulic department has already awarded a contract to print 5,000 bills daily. An employee visits several properties in a day to note down readings from water meters. He returns to office, feeds the numbers into a computer and calculates the bill amount. The amount is verified and the bill is generated and then sent to the user by post. The Indian post office charges Rs 3 per delivery and another 80 paise against "other charges". As per a BMC official, "These rates are lower than others and the work can be awarded without a tender because it is a government organisation." Based on calculations, 90 lakh bills will be posted in the next five years and the expenses will amount to Rs 3.42 crores. The amount will go up to Rs 3.55 crore after taxes.
The BMC had started sending a bill on emails but now there isn't any concrete plan for this. Asif Zakaria, coporator from Bandra said,"The civic body send emails who have registered their email addresses. But the BMC doesn't emphasise on that. The printing charges of the bills are extra. The civic body is not serious in adopting new technologies." A senior officer from the Hydraulic Department has deferred, "We sent a message on a registered mobile number but that is additional service. Paperless is a good idea but we are not implementing it right now. There is another reason too. Water bills are in thousands or in lakhs Rupees. There are many disputes so it's better to send details with history in a paper bill."
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