Blue collar workers, travellers taking short trips and those with kids are the most unaware about custom laws and regulations and end up breaking the law.

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According to deputy commissioner (Air Intelligence Unit) of Mumbai airport customs Kiran Kumar, most of the gold biscuits/jewellery and electronic items, specially television, are brought by the blue-collared workers and those returning from a short vacation. "Those with kids also end up bringing drones and other such items, which are regulated as per the law here," said Kumar.

The above revelations have been backed in a recent survey, which shows that the two items that are bones of contention and have created a lot of discontent among the interviewed passengers are jewellery and TV sets.

"Jewellery are brought mainly by those returning from Gulf countries," added Kumar.

Industry insiders claimed that apart from those not being aware about customs regulations and laws, there are several who are very well aware and yet try to exploit them using blue-collared workers as mules and, thereby, run their syndicate. Such workers who are coming back to India are asked to carry the gold or other items and are paid a small amount as 'incentive' for it, with the carrier on many occasions being unaware that s/he is breaking the law. On landing, the carrier hands it over to a person waiting for him at the airport. Many a times, the mules get caught by security agencies.