Swiggys food delivery executives protest against companys new payment structure

Swiggy's food delivery executives held a protest against new payment structure put in place by the company in Chennai on Aug 19. Delivery executives alleged that their income has dropped at a time they have already been hit by the pandemic. The company realeased a statement saying “Over the last couple of days, we have had a positive dialogue with our partners to explain the revised pay-outs and assuage their concerns. As a result, most of our partners are back to delivering with us and we're serving 100% of the city of Chennai as of today (Thursday, Aug 20). We are glad that our partners were able to understand the revised service fee which continues to be the best-in-the-industry. Once again, we would like to assert that most active partners have made over Rs 45 per order in the last week, with the high performing partners making over Rs 100 per order. Our partners earn incentives over and above this making their monthly service fee much higher. NO active Swiggy delivery partner in the city makes only Rs 15 or lesser per order on an average. We understand the efforts put in by our delivery partners in making Swiggy accessible to consumers and maintain an honest approach in enabling a sustainable service fee.”