Leading Human Resource (HR) professionals discussed the changing trends and diversity in the field at Nirma University's HR Conclave, which was held over the weekend.

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The panelists believe that HR drives the performance of an organisation but it is important to overcome the hidden resistance in employees regarding various issues within a company.

Emphasising the need to change to accommodate diversity in the organisation, Jim Rose, former head of HR, Johnson & Johnson said, "Our turnover rates reduced, productivity and promotion rates increased once we realised the needs of the employees." He said that every organisation should have three basic goals. "Our first responsibility is towards our customers, the second is towards the employees, the third towards the society. If we do this well, as an organisation, we will deliver"

Babu Thomas, HR head, GVK EMRI spoke on the importance of nurturing talent in an organisation committed to saving lives. He emphasised on values like empathy, modesty, reliability and integrity as the core basis of his organisation.

With ever growing expectations from employees, Aniruddha Khekale, director HR Emerson Process Management said that an organisation must look at the individual capacities. "It is better to measure human capital in terms of individual and organisational capabilities."

Bahroze Kamdin, director at Deloitte Haskin & Sells said that HR should look to enhance productivity through seminars. "An HR is an "Investment in man" which is done through education, training, work experience, migration and health. Mehul Pandya, senior vice-president, CARE Ratings dispelled the myth that introducing change is easy.