IndiGo waives-off change fees on domestic bookings from April 17 to 30 - details here

In a big relief, IndiGo on Friday said that it will not charge any fees to change time or date on domestic tickets that are booked between April 17 and April 30. Issuing a statement, the airline said that the passengers can now do unlimited changes for new bookings made till April 30, 2021, on regular fares under this offer.

"This offer is in line with our philosophy of providing our customers a hassle-free experience, and giving them much-needed flexibility, especially in these times," said Sanjay Kumar, Chief Strategy & Revenue Officer, IndiGo.

The airline major IndiGo has announced waiving off change fees on new bookings at a time when the country is grappling under a fresh surge of COVID-19 cases.

Other airlines are expected to announce similar relief measures as the resurgence of COVID-19 and the imposition of local lockdowns have started to hamper air passenger traffic. 

As per industry estimates, demand for flying dropped by 13% to 246,600 passengers in the last week of March 2021. In April 2021, demand further fell by 5% from the last week's average of March 2021 to 233,000 passengers per day.

The sliding graph of air travel has again pushed airlines to seek government approval to lower capacity from the present mandated 80% to about 50-60%, the same that operated during the early part of the opening of the sector post lockdown last year.