Government introduces new app to report accidents, mishaps on highways

Starting today, 1033 is the official toll-free number to dial to report any accident or a pothole while on a National Highway.

Today, Union Minister for Road Transport & Highways Nitin Gadkari will launch a mobile application – Sukhad Yatra, and a toll-free emergency number for highway users. Sukhad Yatra, the mobile application has been prepared by the National Highways Authority of India (NHAI) for highway users or motorists.

The key feature of the app includes provision for the user to enter road quality-related information or to report any accident or pothole on the highway. “It also provides users with real-time data related to waiting time expected at plazas and various facilities like points of interest, highway nest/nest mini, etc., available across the highway. The app can also be used by the users to purchase the FASTag tag and further facilitate the highway user experience,” read NHAI’s statement on the facility.

Whereas the toll-free number - 1033, will enable users to report an emergency condition, or highway-related feedback, across the highway. The service has also integrated with various ambulance as well as tow away services along the road to ensure rapid response time in emergency. “The service is supported by a multi-lingual support and user location tracking features to provide the user with accurate and responsive complaint resolution,” read NHAI’s statement.