Reliance Jio 'Summer Surprise' offer cancelled by Trai: Here’s the main reason!

Trai Chairman R S Sharma said the telecom regulator has advised Reliance Jio to stop 'complimentary' service offer as it was not in accordance with the regulatory framework. "We examined it and found that it was not in accordance with the regulatory framework, so we advised them to stop it," Telecom Regulatory Authority of India (Trai) Chairman R S Sharma said.

However, Reliance Jio Prime Membership subscriptions will remain open until April 15.

The order came days after Jio announced that it has clocked 72 million paid users and is extending its one-time Rs 99 payment membership programme Prime for 15 more days until April 15. The company accepted the regulatory authority’s this decision and will be withdrawing the 3 months complimentary benefits as soon as operationally feasible, over the next few days. However, all customers who have subscribed to the aforementioned offer prior to its discontinuation will remain eligible for the offer.

On March 31, Jio announced its Jio Summer Surprise offer under which all Jio Prime members making their first recharge payment of Rs. 303 (or higher) are entitled to three months complimentary services in addition to the benefits of their purchased plan.