Lenovo and Toshiba, two of the biggest tech giants in terms of PC and electronics have issued a warning to customers who want to buy their products from online stores. The Lenovo warning specifically targets Flipkart, Snapdeal and Amazon India. According to their website, Snapdeal, Flipkart and Amazon India are not authorised resellers of their products. Lenovo asks customers to check their warranty entitlements when buying from these online retailers.
After Lenovo put up a notice on its India website warning buyers from buying products from Indian online retailers, Toshiba did the same. Toshiba has put up a notice that it does not have any direct agreements or arrangements with these online retailers and they are not authorized by the company.
Flipkart and Snapdeal have responded to the warning stating that they take care to list sellers who have the necessary authorisation to sell the products mentioned.
“We can assure our customers buying Lenovo products on Flipkart.com that they are genuine. Customers will continue to enjoy the warranty and services extended to all original Lenovo products as always,” a Flipkart spokesperson said. A Snapdeal spokesperson explained that the company is a marketplace where authorised sellers list their products on the platform and that all Lenovo and Toshiba products on Snapdeal are genuine.