ICICI Bank launches robotic locker vault

ICICI Bank today launched the first of its kind, fully automated digital locker, which will be available to customers even on weekends and post banking hours.

Named 'Smart Vault', the locker is equipped with a multi-layer security system, including biometric and PIN authentication and debit cards, among others. Customers can access it without any intervention by the branch staff, ICICI Bank said in a statement. "Through the Smart Vault, we bring a very different, much more convenient, state-of-the-art branch experience to the customers," ICICI Bank MD and CEO Chanda Kochhar said after its launch here. The 'Smart Vault' is an example of 'Make In India' programme as it has been designed and manufactured by Indian partners, she said.

"The vault uses robotic technology to access the lockers from the safe vault and enables customers to access their lockers at their convenience," the statement issued by ICICI Bank said.  Asked about charges of the digital locker, Kochhar said, "The lockers are of three different sizes and charges would depend on that. Also, the locker charges in different cities would vary depending on the real estate cost." Launched in Delhi, Kochhar said the bank will replicate this digital locker facility to a much larger scale in the days to come.