Government partners with Google for consumer awareness on internet safety

The government said it has collaborated with Google India for raising awareness about internet safety among consumers.

In a written reply to Rajya Sabha, Minister of State for Food and Consumer Affairs, C R Chaudhary, said the department is sensitizing consumers about digital safety through various publicity campaigns.

"The department has also collaborated with Google India for raising awareness about internet safety amongst consumers," he said. The National Consumer Helpline (NCH) has tied up with 230 companies for faster redressal of consumer grievances and complaints.

The digital initiatives of Food and Consumer Affairs ministry include digitization of ration cards, beneficiary and another database, computerisation of supply chain management, setting up of transparency portals and grievance redressal mechanisms.

A mobile application for registering complaints in the National Consumer Helpline and web chat facility in the helpline have also been introduced.

Another mobile application 'Smart Consumer' enables the consumer to scan barcode of the product and gain information regarding details and labeling.