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China cancels 19,000 subscribers for abusing SMS service

Cellphone operator China Mobile has canceled services for 19,000 subscribers in a southern city for using text messages for fraudulent or criminal purposes.

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BEIJING: Cellphone operator China Mobile has canceled services for 19,000 subscribers in a southern city for using text messages for fraudulent or criminal purposes, state media said on Tuesday.

 

Abuses such as sending messages designed to get people to give out their financial information or remit money have been a popular tool to cheat mobile phone users nationwide, the China Daily reported.

 

The cancellations in Zhuhai city have come over the past six months, following a decision in October last year to establish a hot line for cellphone subscribers to report junk messages.

 

“Once we get seven or more complaints for one number, we'll cut of the function so it won't be able to send any more harmful messages," Yang Kaixiong, China Mobile's chief manager for customer service, told the paper.

 

The company has also employed 36 people to supervise its contracted Internet service providers (ISPs).

 

"If we receive more than 50 complaints concerning the same ISP, we instantly terminate the cooperation and report it to provincial headquarters," Yang was quoted as saying.      

 

At least 44 ISPs have been found to violate the regulations, and 24 of them were expected to lose their contracts, he added.

 

By the end of 2005, China's mobile phone subscribers totaled 393.4 million and the Ministry of Information Industry has predicted the number will reach 440 million this year, according to the paper.

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