- Pantos took the top honor in the customer satisfaction survey conducted by the SWA
SEOUL, South Korea, Dec. 4, 2012 /PRNewswire/ -- Pantos Logistics took the top honor in the customer satisfaction survey in Indonesia.
Pantos Logistics announced that the Company received the highest score in the customer satisfaction survey conducted by the SWA (Reported on 'SWA Plus', Special Edition of the SWA), one of representative business magazines in Indonesia.
The SWA surveyed 257 consignors on customers' satisfaction degrees and intention for recommendation of logistics companies, and the compliance with due date, reliability and quality of service products of logistics companies were included in the survey.
In this survey, Pantos Logistics scored 100% in the customer satisfaction degree, and 80% and 90% for the recommendation intention degree and total points, respectively, and named as the no.1 company in the logistics industry. This result is meaningful since Pantos Logistics managed to get the highest scores and outperformed than a number of major global logistics companies.
An official of Pantos Logistic Indonesia said, "We are very glad to hear that Pantos Logistics is named as the logistics company with the highest customer satisfaction. We are going to strive to provide better services to our customers with the differentiated one-stop global integrated logistics service."
Since its commencement of operation in Indonesia in 1997, Pantos Logistics has provided extensive total logistics service based on the business network that covers the entire country. In addition to operation of a large-scale logistics center located on the 70,000m2 land lot near Jakarta, the Company is expanding a network of warehouses and cargo delivery facilities throughout the country in an effort to emerge as the top logistics business there.
Pantos Logistics Indonesia
SOURCE Pantos Logistics