The Maharashtra Right to Public Services (MRPS) is coming your way.
The days of long queues for getting your ration card, birth certificate, water connection, income certificate, caste certificate, property records and incentive-based government schemes are going to be over.
State governor C Vidyasagar Rao signed the ordinance on Monday evening. A government notification is expected in a day or two. Three months later, there will be a list of 160 services, wherein the government is promising time-bound services. If not, officers concerned can be penalised up to Rs 5,000. The services, penalties and list of officers will be updated from time-to-time.
"A notification will be out in a few days. To begin with, 160 services will be covered in 14 state departments," said P S Meena, additional chief secretary at the general administration department.
"All day-to-day services affecting the general public will be covered under MRPS. Slowly, we will extend it to other departments as well," said Meena. The government has around 37 parent departments.
"Departments like the police have not submitted details of their services and these will be taken up in a later phase," said Meena.
Urban development, revenue and forest, social justice, women and child development, civil supplies, energy, labour, agriculture, dairy and fisheries will be among the first departments to be covered.
The time period for giving the services, the names of designated officers, the first appellate authority and second appellate authority, all will be announced later (in 90 days after the notification). "In some cases, where people will have to pay a fee for a certain service will also be explained," added Meena.
As per the Bill submitted in the state legislature, public authorities means government departments and authorities, corporations and local bodies, co-operative societies and any body financed by the government – not just 'substantially' financed as in the case of RTI Act. Even non-governmental organisations receiving financial assistance from state government will also be covered.
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