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With e-KYC, Maharashtra departments all set to go paperless

Govt to launch Aadhaar-linked biometric services soon.

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Imagine walking into a government office and availing services without producing a sheaf of documents as proof of identity and residence. The Maharashtra government will soon turn this into a reality with the launch of Aadhaar-linked biometric e-KYC (know your customer) services on the lines of practices adopted by private sector banks.

The initiative, which may be the first in India by a state, will be rolled out next week from the government printing press at Charni Road for people registering a change in their names.

The move will enable the people to get these details authenticated on a voluntary basis through this paperless method. There are plans to extend the facility to other services like driving licences.

State information technology secretary Rajesh Aggarwal said the initiative will be launched at the press where around 500 to 600 people turn up daily to register the change of their names in the gazette.

Though people opting for the facility will not have to produce physical copies of their residential and address proof—this will be authenticated using their Aadhaar number and fingerprints—they will still have to fill forms for the services. Moreover, this will be available on an optional basis.

“We are planning to integrate this with other platforms,” said Aggarwal, adding that the department was in talks with the transport department and the department of registration and stamps to extend this to services like grant of driving licenses and property registration. He pointed to how some private sector banks had begun the e-KYC facility where people could start fresh accounts in a paperless manner using their Aadhaar number.

“We are taking care to ensure that we do not expose the citizens’ database,” said Aggarwal, adding that officials will be able to access details through a “need to know basis” through role-based authentication. “Moreover, the customer himself will authorise them by putting his finger prints, this will not be done in a clandestine manner,” he pointed out.

The state has reached the mark of around 8.4 crore in Aadhaar enrollment and about 1.25 to 1.5 lakh people are being registered daily for their UIDAI cards on over 4,000 machines. The Maharashtra government expects to enroll around 10.5 crore people by the monsoons.

Maharashtra ranks number one in terms of actual enrollments done though it is behind states like Andhra Pradesh, Kerala and Jharkhand in terms of percentage of population covered.It has also purchased 2,000 enrollment machines which will be used as permanent enrollment centres for fresh enrollment and also for updation of details like photos, names and address. Around 500 such centres have already been set up and by January end, around 1,700 will be in place.

While fresh registrations will be free, those who want to update their details (barring children who need to get their photos updated and biometrics captured) may have to pay Rs 15 at the centres.

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State information technology secretary Rajesh Aggarwal said the initiative will be launched at the press where around 500 to 600 people turn up daily to register the change of their names in the gazette

The state has enrolled around 8.4 crore people for Aadhaar cards. It expects to enroll around 10.5 crore people by monsoon.

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