The train controller managed to free a 15-year-old trapped in the toilet of the Ahmedabad-bound Karnavati Express on Thursday.
The official, Surendra Sagar, was at his office in the divisional headquarters at Mumbai Central when he got a call from the guard of a local train, Swaminath Paul, on his mobile at 2.26pm.
Paul told him that when he was about to leave Virar station in the Guard Cab of Dadar-bound 15-car local train, a couple came to him weeping and told him that their 15-year-old son was trapped in the toilet of the D-1 coach of Karnavati Express which he had boarded at Borivli station. They requested Paul to save their son.
WR in a statement said that Sagar, after taking permission from his senior officers, got Karnavati Express stopped at Vasai Road station. Normally this train does not halt between Borivli and Vapi stations. The train remained at Vasai Road station from 2.44pm to 2.50pm. In this time the station master and the train examiner freed the boy from the toilet of the D-1 coach of the train.
There was more drama in store for railway personnel as it turned out that this lad, annoyed with his family for some reason or the other, had hid in the toilet of the train when he saw his elder brother looking for him while they were at Mumbai Central.
"He bolted the toilet door from inside, but was unable to reopen it and was trapped. His elder brother informed his parents and they in turn approached Paul, who did what was necessary.
The parents of the boy expressed their gratitude to the concerned staff and administration of the Western Railway," said WR officials.