Though the management claimed only a dust particle in the drink was present, the patrons created ruckus in the resto
An apology letter issued by the management of a posh Vasai restaurant after one of its patron claimed that he found an alive lizard in a milkshake served to him and his family, has went viral. The family allegedly created ruckus till late night after they found the lizard, which forced the restaurant to give them an apology letter.
The incident happened on July 11, when Raju Naik and his family visited the Hotel Western Inn at Bhabhola area in Vasai West and they ordered a Vanilla milkshake. The family got into a tiff with the restaurant management and demanded an apology letter. The family was upset over the lackadaisical attitude of the cooking staff, but the family refused to leave even till 1.30am, despite the police officials requesting them to leave the place. The family left the premises only after taking the apology letter, (a copy of is with dna), which mentioned that there were dust particles and not a lizard.
The post went viral on the social networking sites and it also claims that the restaurant restaurant staf threatened the Naiks by boasting about their political links.
Confirming the incident, Mahesh Shetty, manager of Hotel Western Inn, said, "The family had claimed that they were served a live lizard in a milkshake, but when we checked the drink, we found dust particles, but they demanded an apology letter," said Shetty.
Shetty added that the family did not leave the restaurant and created ruckus and thus, they had to issue the apology letter. "They left at 1.30am, but we have preserved the milkshake," said Shetty.
Calling it an arm-twisting tactic, Prakash Hegde, president of Vasai Taluka Hotel Association, said, "We are coming across several patrons who do not wish to pay bills and indulge in petty acts like mixing insects and glass pieces inside the food and then blame the restaurant. We have decided to install overhead CCTVs to monitor patron's movement and will be holding the meeting to sort these issues," said Hegde.
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