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RPF busts one of biggest touting rackets ever

Arrest an English tuition teacher-cum-software developer

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RPF Central Railway unit along with CR commercial and vigilance departments busted what might be one of the biggest-ever tout operations, in which the cost of tickets booked fraudulently was Rs 2 crore.

Over the past few days RPF have arrested travel agency owners and their accomplices involved in the racket. However, its biggest catch was an Ahmedabad-based software developer, who was making and distributing 'automation' software that helped agents to break the queue on IRCTC website for booking tickets.

The software developer, Kulbir Singh, was indeed a surprise packet. He's a post-graduate in English and gives tuition when not making various types of software to circumvent lengthy government accounting or ticket-buying formats.

The story began with the arrest of father-son duo of Rajendra and Mahesh Bafna from Govandi. RPF personnel recovered 478 e-tickets worth Rs 9.3 lakh from them.

After interrogating the two, RPF picked up one Kalpesh Shah and his accomplice Sandeep from Virar on Sept 25. They recovered 61 tickets, 5 mobile phones, including i-phone 6L, 6 pen drives, 9 CPUs and an Apple I-Mac computer from Shah's Virar office. From Shah's pen drive RPF got clues about another 850 tickets worth Rs 39.52 lakh. The folders on Shah's computers yielded information on another 901 e-tickets worth Rs 26.93 lakh.

Shah's interrogation threw up the name of one Guru Patel, who was distributing the software to smaller travel agents and touts, and Ahmedabad-based Kulbir Singh, who had developed it.

Patel was picked up from Dharavi on Saturday and Singh from Charoti Naka area in Dahanu.

RPF officials said his father-in-law, Mahesh Balotia, had helped them track down Singh.

RPF are now on the lookout for one Salman, who Singh claimed he worked for.

"It's not as if he hacked into IRCTC website or its server. It's just that the software developed by Singh is some sort of an automation software that allows a user to quicken the process of booking tickets within the first couple of minutes of reservation counters being opened. It gives them the opportunity to book tickets faster than others who have logged in, or are standing in queue at counters. We hope to get to the bottom of this to root out the menace for ever," said Alok Bohra, senior commandant, RPF, CR.

The bad news for passengers is that the people arrested have past cases of ticket touting against them, making it clear that laws do not deter them. Singh has a CBI case (of 2012) against him, while Kalpesh Shah has a case with Western Railway as well as one with Mumbai police cyber cell.

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