The victim identified as Joshua D'Silva has alleged to the Sion police that the unknown fraudsters assured him to refund his money
In a bid to order headphones for himself, a 25-year-old doctor of Sion Hospital lost nearly Rs 1 lakh after falling into a trap laid by fake customer care executives of e-commerce shopping website Flipkart. The victim identified as Joshua D'Silva has alleged to the Sion police that the unknown fraudsters assured him to refund his money, which he had already paid for the headphones, and under that pretext, the accused got access to his savings account and withdrew the money without his knowledge.
According to the police, D'Silva, who is a Vasai Road resident, practices medicine at the Sion Hospital in the forensic sciences department for a while now. While lodging his complaint, D'Silva said that on June 20 he had ordered a branded headphone for himself from Flipkart, and for the same, he had already made the payment online by transferring money from his mobile payment application (Bharat Interface for Money). "After the order was placed, the victim was contacted by a delivery boy who came to Sion Hospital with the parcel and told him to pay for it. Although D'Silva has already made the payment online, the delivery boy showed his invoice that said the payment mode for the delivery was cash on delivery. Refusing to accept the invoice, D'Silva decided to get in touch with the customer care executives of Flipkart, so he started surfing online to get a number. Amid various websites, he got a phone number and when he called up, the person introduced himself as an executive from the customer grievances cell," said a police officer of the Sion police station.
The unknown accused initially gathered all the details of the transaction from D'Silva and assured him to get his refund after which he can pay for the parcel in cash. D'Silva agreed and the accused sent a Unified Payments Interface (UPI) code on his number and instructed him to send that code as an SMS to another mobile number after which, the money will be refunded. As per the instructions, D'Silva acted upon it and after sending the SMS, the accused asked the pincode of his BHIM account.
"After disclosing the pin, the victim started receiving transaction alerts and a total of Rs 1 lakhs was withdrawn from his account. When contacted the executive, his phone was unavailable after which he was convinced of the fraud.
We have lodged the FIR last week and have registered a case under relevant sections of the Indian Penal Code and the Information Technology Act. Investigation of the case is underway," the officer informed.
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