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Mumbai: BMC puts tracker app on back burner, potholes dot roads

The civic body had a pothole tracking system, which was easy to use. But after receiving more than 15 lakh potholes complaints on the app, the civic body stopped it.

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As the city has already received 85% of July rainfall in the first week of the month it continues to grapple with civic issues. Tree-falling deaths to wall collapse to deaths due to electrocution city has witnessed all of this within the first month of rainfall. This doesn't end here motorists risk their lives travelling on roads dotted with potholes and the civic body hasn't started its much-awaited mobile app to track potholes.

Though BMC claims they are receiving complaints from the MCGM app, the corporators across the party-line blame them for not tracking and filling the potholes in time. The civic body had a pothole tracking system, which was easy to use. But after receiving more than 15 lakh potholes complaints on the app, the civic body stopped it. The system is shut for over three years and was supposed to start in the last month on the web and mobile app. Corporators blame that the BMC has deliberately delayed the launch fearing the high number of pothole complaints. BMC officer claimed that they are receiving complaints through the MCGM 24X7 app.

Up till now 1,070 complaints received and 80% of them already filled, said Pravin Darade, additional commissioner of BMC. People can register pothole complaints on WhatsApp of the concerned ward or on twitter handle or on the helpline. But there isn't a proper system to collect data from all the platforms and keep track of the complaint register on WhatsApp.

Ravi Raja, leader of Opposition told in the standing committee meeting on Wednesday that the current app is now working properly and people couldn't upload the pictures on it. There are so many potholes on the city roads and BMC is not taking any measure to repair it.

PLAINTS PILE UP

  • As per the official data, the civic body received 1,070 potholes complaints on MCGM app.
  • The maximum number of complaints, 161 received in K East (Andheri, Vileparle east)

 

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