Family of a 73-year-old woman has served a legal notice to Lilavati Hospital alleging medical negligence. Shyamalee Gupta, a Goregaon resident, was admitted in the Bandra hospital following post-menopausal bleeding.
According to Gupta's family, she was subjected to minor investigative procedures by Dr Ranjana V Dhanu, gynaecologist on December 9, 2013, after which she had severe breathing problem, nausea and shivering, ultimately leading to a situation wherein her right kidney had to be removed.
Gupta's son-in-law Indrajeet Sengupta said: "We were told that the procedures are minor. When she started getting complications initially, we were kept in the dark. We were later informed that she had a possible medicine allergy. It is clear that the doctor failed to perform the two simple procedures with expertise, which caused further complications."
Sengupta added that the doctor herself has admitted that she made a mistake while performing the two investigative procedures.
Gupta was admitted on December 9, 2013, and discharged on December 31, 2013, and during her stay she was referred to a cardiologist as well for a possible cardiac problem. A battery of investigative tests were done, only to refer her back to the gynaecologists as she did not have a cardiac problem.
Sengupta said the doctors then conducted further tests that revealed that the ureter was damaged and that had caused accumulation of urine in her abdomen. Hence, another emergency surgery had to be performed to salvage her kidney.
"We were informed by the treating urologist that her ureter was completely damaged and the options available were either to carry a urine bag, which would be attached to her for life, or remove her right kidney," added Sengupta.
Gupta is presently under medication but has suffered huge psychological trauma.
Reacting on the legal notice, the hospital spokesperson said that its medico legal team is reviewing the notice served by the family and it will respond to the notice appropriately.
The family is waiting for the hospital's response before moving consumer court.