After the Bombay High Court came down heavily on the state to control noise pollution during festivals in its recent judgement, the Brihanmumbai Municipal Corporation (BMC) released two toll-free numbers which are 1292 and 1293 for citizens to lodge complaints against loud music. However, it seems that BMC has failed to get a gateway from MTNL due to which if you call from your non-MTNL (Dolphin) mobile numbers on the toll free numbers to lodge complaints on noise pollution, your phone may get connected to your service provider which will provide various recharge options, loan options or say in-correct number!
After the Bombay High Court came down heavily on the state to control noise pollution during festivals in its recent judgement, the Brihanmumbai Municipal Corporation (BMC) released two toll-free numbers which are 1292 and 1293 for citizens to lodge complaints against loud music. However, it seems that BMC has failed to get a gateway from MTNL due to which if you call from your non-MTNL (Dolphin) mobile numbers on the toll free numbers to lodge complaints on noise pollution, your phone may get connected to your service provider which will provide various recharge options, loan options or say in-correct number!
When DNA tried calling to the numbers 1292 and 1293 on Thursday (yesterday) after 10 pm to complain about loud music, the calls were getting connected to Airtel service provider giving local and STD calls recharge options while another service provider redirected the call to loan services helpline. However, only when the toll-free numbers were dialled from an MTNL mobile number, the call was connected to BMC's disaster management cell who then registered the complaint on loud music in Tilak Nagar colony, Chembur.
The disaster management told that the complaint will be forwarded to Mumbai Police who will take necessary action and also provided a four digit complaint registration number. However, neither the BMC nor the Mumbai Police took actions to stop the loud speaker music and band bajas played up to 1 in midnight. The noise pollution till midnight irked the residents. Surprisingly, Tilak Police station is located in the colony itself!
When DNA contacted BMC's spokesperson Vijay Khabale Patil, he said, "I will tell the concerned officers to look in the connectivity issue. We were told that these two numbers will be used as toll-free numbers for citizens to launch noise pollution complaints against pandas. But if there is a connectivity issue, we will look into it".
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 "Ganesh Chaturthi 2017, Noise Pollution Control, Brihanmumbai Municiapl Corporation (BMC), Mumbai Police, Mahanagar Telephone Nig")
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