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Fingerprint, iris issues affect Aadhaar work, impact salaries

Employees raise concerns over inadequate authentication of Aadhaar biometrics measurements

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Hansa Jadhav from the B ward of Brihanmumbai Municipal Corporation (BMC) did not receive her November salary as her fingerprints were of poor quality and could not mark her attendance in the biometric machine introduced by the BMC about two months ago.

The BMC has made biometric attendance compulsory for all employees and even declared salary cut for those who fail to clock biometric attendance in their respective office.

In December, the BMC administration decided to cut the salary of around 4,000 employees for not marking attendance in biometric systems. "I used to get my salary by first week of every month. But, till December 20, I did not receive my salary for November ," said Jadhav.

Udaykumar Shiroorkar, assistant commissioner of B ward took the matter to administrative department and Human Resource departments of the BMC.

"Jadhav's fingerprints are poor and it was not recorded when Aadhaar was being generated. So, she could not mark her attendance through the biometric machine," said Shiroorkar. He added that she, however, had come to office all working days. Surprisingly, the BMC had stopped providing stationery for muster attendance soon after it introduced biometric attendance.

In another case, Arun Karkhanis, 73, did not receive his pension for the last six months. The reason quoted was that the biometric machine couldn't read his finger print. "Now, the bank has asked me to update my Aadhar as my finger prints do not come," said Karkhanis. He added that the bank or his office from where he retired is unwilling to accept any other documents. 

"It is not possible to for me to go Aadhaar centre at 3 am to stand in queue to get my Aadhaar upadate," said Karkhanis. He added that his office has agreed to pay pension till December but I have to submit my updated Aadhaar by January to continue to get pension.

Sudhir Naik, deputy municipal commissioner said that there are around 140 employees in BMC who have such problems and now, the civic administration will not push them for biometric attendance.

FOR THE RECORD

Aadhaar records finger prints, iris and face information while registering. However, if any person is having problem in finger print, it is mentioned in the acknowledgment copy whether the finger quality is good.  In such cases, the Aadhaar operator mentions these while registering which appear in the acknowledgment copy. 

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