After years of procrastination, the state government will finally introduce an electronic challan system in the next two weeks. The system will soon enable offenders to pay fines by swiping debit or credit cards at the spot or online, help the traffic police maintain a database of traffic violations and keep track of repeat offenders.
With the system's successful implementation in Navi Mumbai, the city is following suit with about 15 hand-held e-challan devices to be introduced in the next two weeks. According to traffic personnel and state government officials, the traditional challan system will become obsolete within two months and over 150 devices will be handled by traffic cops across the city.
Thanks to these devices, instead of the traditional pen and paper challans, traffic police will hand out printed challans at the spot of offence. BK Upadhyay, joint commissioner of traffic, said, "We have got the approval and sanctioning from the government. The device will help us keep a database of vehicle numbers and motorists. It will also help us keep track of repeat offenders." Delhi and Bangalore already have e-challan systems.
In a few months, offenders will be able to swipe debit or credit cards on this device. If the person is a repeat offender, his/her details will be flashed on the device once the vehicle information is fed.
The traffic department is also planning to introduce an evidence-based challan system. If anybody flouting traffic rules is captured on CCTV, offenders will be sent printed challans to their homes with an image of the offence. An online payment mode will also be made operational for this.
Rajesh Agarwal, principal secretary, Information Technology, said, "Our engineers will be assisting the traffic cops to get used to the technology. The software has been designed by our in-house team and will go a long way in revolutionalising traffic discipline in the city. We will be bringing in added features once it is completely rolled out."
"The technology will help us discipline traffic offenders and enable our traffic constables to catch repeat offenders in a more efficient and structured manner. The system will be integrated with a centralised server," said Upadhyay.