Our probe revealed that Alfonso had taken the call centre on rent and used to run it under the name of Xfinity, says police officer
The Mumbai crime branch probing a fake call centre racket in Andheri area has revealed that mastermind of the racket David Alphonso had taken the call centre on rent. While it would function as a genuine call centre during the day, at night, it would indulge in miscreancy wherein the wrongdoers pretended to be employees of a reputed internet service provider and minted money by allegedly duping around 1,000 American citizens on the pretext of cleaning up viruses from their computers.
"Our probe revealed that Alfonso had taken the call centre on rent and used to run it under the name of Xfinity. During the day, it used to function as a call centre by the person who had given the call centre to Alfonso on rent. At night, Alfonso and his team would run their bogus call centre from the said office space. Since all the details and software installed in the computers were password protected, those working in the call centre during the day were completely unaware of that the same computers were being used to dupe US citizens at night," said a police officer.
On September 6, a team of officers from Bandra Unit of Crime Branch headed by inspector Mahesh Desai busted a fake call centre racket in at SV Road in Andheri (W) and arrested two suspects —Devid Alphonso and Sandeep Yadav — for allegedly duping around 1,000 American citizens. A total of 38 people were working in the office and they were each paid Rs20,000 per month, police said. The police also found that the callers had illegally procured data of US nationals and were making Voice over Internet Protocol (VoIP) calls to them.
The staffers informed the police that the said business was being run in partnership by Kalina resident David Alfonso with his friend Arti Saxena. "One Del Jecindo, 26, was the manager of the call centre and Jogeshwari resident Sandeep Yadav, 28, monitored the technical aspects of the racket. We then arrested Alfonso and Yadav on charges of cheating under sections of Indian Penal Code and Information Technology Act," the officer said.
While probing the racket in Andheri, the police found another call centre, Innovation 360, operating from adjoining premises. Ran by one Bipin Sahu along with managers Taufiq Shaikh and Shadab Shaikh, the call centre has allegedly cheated US nationals to the tune of Rs 2 crore on the pretext of repairing or restoring their computers, police said.
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