The effort to bring about some semblance of discipline at the Passenger Reservation System centres (PRS centre) at various railway stations has begun. In what might be a first for Indian Railways, Central Railway (CR) authorities are planning to set up an ‘intelligent’ Close Circuit Television Camera network that would monitor crowds and the queues at Chhatrapati Shivaji Terminus (CST) PRS.
As part of the ambitious Rs27 crore Integrated Security System (ISS), the CST PRS would be connected by cameras to the control room in such a way that any disturbance in the queue would automatically raise an alarm in the control room. “It would be very easy to find out who broke the queue and who started the chain of events that generally follow such breaking of queues at PRS centres, especially during the ticket-booking period for festival seasons,” said a senior CR official.
According to officials, item number 14 of the ISS project tender specifically deals with crowd control at stations and PRS centres. CST’s PRS centre, among the biggest in the city, would be taken up as a pilot project. “If it works well, we can implement it in other centres as well. Maybe in the future we can make a data bank of ticket touts and use the CCTV system to evict them from the premises. With the number of passengers buying tickets increasing every passing day, this project seems to have a lot of potential for the future,” said the official.
On Monday, WR general manager Mahesh Kumar had announced that some of the PRS centres on WR will get bio-metric systems to ensure onlygenuine passengers buy tickets.